Each year, more than 60,000 students experience live theatre by attending Children’s Theatre of Charlotte productions with their schools. We invite schools to join us for these exclusive weekday matinees, where they enjoy the same professional-quality productions that bring our public audiences’ delight.

School Performance Ticketing & Reservations

School performances are intended as an affordable educational opportunity for school groups. For that reason, we do not permit the following at our school performances:

• Children under age 4
• Additional attendees such as siblings or other family members who are not students in the classes attending the field trip
• Chaperones who have not paid for attendance through the teacher reservation

School Show Ticket Pricing

Minimum Ticket Counts

We require a minimum of 20 tickets to make an unpaid reservation for a school performance (self-contained classrooms for exceptional children are exempt from the 20-ticket minimum). Groups with 19 or fewer tickets will need to follow the process for small homeschool groups outlined in the section below. All guests in attendance with your school group - including teachers and chaperones - must be included and paid for in your reservation.

Homeschool Groups

Homeschool groups meeting the 20-ticket minimum can reserve seats at any available performance and will follow the same procedure as a traditional school group.

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For homeschool groups who do not meet the 20-ticket minimum, groups will secure and pay for these seats online at the time of booking. To view performances and purchase seats, please ►CLICK HERE.

Students with Special Needs

We are able to provide accommodations during our school shows for students with special needs. This includes students who use wheelchairs, walkers, have hearing or visual impairments, or those on the autism spectrum who require access to quiet spaces, headphones, fidgets, or other sensory objects. If you know of any special seating needs for your school group, please list them on your booking request form in the box marked “Special Needs” so that our team will be prepared to provide the appropriate accommodations.

Complimentary Tickets

One complimentary ticket will be made available for every 20 seats reserved for traditional 1st-12th grade classrooms. Two complimentary tickets will be made available for every 20 seats reserved for traditional Pre-K and kindergarten classrooms. For homeschool groups meeting the 20-ticket minimum, one complimentary ticket will be made available for each 20 reserved seats. Complimentary tickets will not be available to groups with less than 20 seats reserved. In the event of a reduction in seats after booking, complimentary tickets assigned will be rescinded as the order drops below each 20-seat threshold.

Invoicing

Once you have submitted your reservation request, your reservation will be processed, pending availability, and we’ll send you an invoice as confirmation of your reservation. Please carefully review the invoice for show title, date, time, and number of tickets in your reservation.

Deposit

We require a deposit of 25% of your estimated total to hold your reservation. For reservations made before Aug 26, 2024, deposits are due no later than Monday, Sept 9, 2024. For reservations made after Aug 26, 2024, deposits will be due two weeks after the reservation has been confirmed via emailed invoice. Deposits are refundable only on orders cancelled up to two months prior to the event date. For all public school districts, a purchase order for the full amount of your reservation will be accepted as a promise to pay in lieu of the deposit. No payment will be required until the balance becomes due 4 weeks prior to your scheduled performance.

Cancellation Deadline

By making a reservation, you are responsible for payment of the seats reserved unless you change or cancel your reservation within the timeframe noted below.  Schools may lose the ability to request future group reservations as a result of any unpaid orders.

You may cancel your reservation in full 8 weeks prior to your scheduled performance. Cancellations must be submitted by email to schoolshows@ctcharlotte.org. We're happy to work with you to reschedule your group to another performance if space is available. No cancellations may be made after the deadline. After the cancellation deadline passes, you’re responsible for payment for all seats in your reservation. Cancellations will not be received or processed over the phone or via voicemail. 
You may reduce your ticket count by 10% up until 4 weeks prior to your scheduled performance. Cancellations and/or adjustments to your numbers must be submitted by email to schoolshows@ctcharlotte.org. Children’s Theatre of Charlotte does not issue refunds if your school fails to attend your scheduled performance for any reason. Refunds will be issued only if:

• A state of emergency has been declared
• ImaginOn suffers a loss of power or has significant HVAC issues
• Your school district has canceled school due to weather
• Other conditions as determined by Children’s Theatre of Charlotte

If Children’s Theatre of Charlotte cancels a school performance, the Theatre’s leadership will make that decision by 7 AM on the day of the scheduled performance. The School Show Team will make every effort to inform the group leader at the email address and phone number provided in your original reservation request.

Final Numbers & Full Payment Due

A final count for your reservation and payment in full is due at least 4 weeks prior to your scheduled performance. Your final count must be submitted in writing to schoolshows@ctcharlotte.org.
Payment is due immediately upon reservation if made within 4 weeks of your scheduled performance. Children’s Theatre of Charlotte reserves the right to terminate any reservations not paid in full by the deadline. Failure to pay will affect the ability to make or keep reservations for other shows. If circumstances prevent you from paying on time, please contact the School Show Team before the balance due date to make payment arrangements. We’ll try to accommodate additions to your group after the final count deadline, pending availability and additional payment. Accepted forms of payment:

• Check made payable to Children’s Theatre of Charlotte
• MasterCard or Visa (when paying by card over the phone, there is a fee of $5.36 per transaction)
• Public School Purchase Order – To hold your reservation, we will gladly accept a purchase order from any public school district for the full amount due in lieu of the deposit. Please submit your purchase order by the deposit due date.

If you have questions, please contact our School Show Team at 704-973-2829 or via email at schoolshows@ctcharlotte.org.

For booking questions or more information please contact:
Chris Stonnell, School Group Sales & Performance Coordinator (704-973-2829)