Refund & Exchange Policies
Ticket Refund Policy
Children's Theatre of Charlotte tickets are non-refundable. If you wish to reschedule for another date or show, please refer to our Exchange Policy below. Performance details and artists are subject to change without notice.Ticket Exchange Policy
We understand that unavoidable schedule changes can make life hectic for busy families. That's why we're happy to offer you the ability to exchange your tickets for another performance of the same show. We are unable to offer exchanges or refunds for missed shows.Subscriber Exchanges - Subscribers may exchange their tickets for no additional charge when requested at least 48 hours before their originally scheduled show and subject to the availability of the preferred show. Comparable seating is not guaranteed, but we'll do our best to place you in the best seats available. Click here to request a ticket exchange.
Individual Exchanges - Non-subscribers may also exchange their tickets, for a nominal $2.00 per ticket plus sales tax, when requested at least 48 hours before the originally scheduled show and subject to the availability of the preferred show. There may be a price difference between your original show and you new show. Click here to request a ticket exchange.
Class / Camp Refund Policy
A full refund may be requested prior to these deadlines:Creative Drama / School of Theatre Training: 3 weeks before first day of class
No refunds from the day programming begins
Summer Camps / Mini-Camps: 2 weeks before first day of camp
OnStage: Tuition is non-refundable
